Ecom And Tech Experts has created this refund policy to describe the circumstances under which we will issue a refund, the process for claiming a refund against an order, and our liabilities related to transactions that result in a refund claim. 

By registering for any of Ecom And Tech Experts’ services, you acknowledge that you have read and accepted all terms and conditions outlined in this refund policy.

The information we collect is used to improve the content of our website and to notify consumers about updates or issues related to their requests.

If you prefer not to receive emails from us in the future, please inform us by sending an email or writing to us to request the cessation of emails.

Coverage & Scope:This refund policy applies to the treatment of refunds by Ecom And Tech Experts and any website owned and operated by us.

This policy does not apply to the practices of companies that we do not own or control, or individuals that we do not employ or manage, including third-party service and product providers and any third-party websites linked to our site.

Filing a Complaint At Ecom And Tech Experts, we believe that every project begins with a clear vision for completion. Therefore, we prioritize amicably resolving any issues regarding unsatisfactory service. Refund claims should only be filed if we are unable to come to a mutually satisfactory solution.

Eligibility for Refund Ecom And Tech Experts takes every project very seriously, ensuring it is handled professionally and that clients receive results in accordance with the proposal’s terms and conditions. However, if you are not satisfied with the outcome after following our Customer Care Concern resolution process, you may request a refund.

Claim Your Refund To claim your refund in accordance with our eligibility criteria, please follow these steps:
Send us an email at support@ecomandtechexperts.com.

Upon receiving your refund request, we will respond as soon as possible. The analysis process generally takes 20-25 working days.

Once your refund is processed, you will forfeit any rights to the designs or source code provided by Ecom And Tech Experts. This information will be submitted to the Government Copyright Agencies to ensure legality.

Applicability of the Delivery Policy Please note that our delivery commitments are subject to the following:

Timely Payments: A project will not be deemed void if the agreed-upon payments are not cleared.

Timely Communication from the Client: We are not obligated to honor the Refund Policy if the necessary information for successful project completion is not communicated in a timely manner. Delays due to such situations cannot be attributed to us.

Completeness of Information Provided by the Client: If the information provided is incomplete or the full project scope is not detailed at the start, we are not responsible for maintaining our delivery or refund commitments.

Ecom And Tech Experts will not provide compensation for delivery delays unless a special agreement with a penalty clause for delay has been signed.

Concern Resolutions Clients may initiate a concern by emailing support@ecomandtechexperts.com within 14 days of project initiation. No requests will be entertained after this period.

Limitation of Liability Ecom And Tech Experts’ liability is limited to the value of the incomplete portion of the project (as per our proposal) at any given time. We cannot be held responsible for losses arising from delivered or undelivered services or delays. Refund eligibility arises only if the client cancels the project and communicates this in writing.

Changes Ecom And Tech Experts may amend this policy at any time, at our sole discretion, without notice. Please review this policy periodically. Your continued use of our website after any amendments signifies your acceptance of the changes.

Quality Assurance Policy We strive to meet your requirements, and our designers work diligently to fulfill your expectations. We believe in providing the best designs, and each of our designs is well-researched and well-crafted.

Record Maintenance Ecom And Tech Experts keeps records of finalized designs so that in the event of a misplaced order, we can provide you with the correct file.

Satisfaction Guarantee We offer an unlimited revisions policy to ensure your satisfaction. We will continue revisions until you are completely happy with your design, within the limits of your package.

Delivery Policy The complete order will be sent to the specified account on the date stated in the Order Confirmation, along with a confirmation email. In case of urgent orders, please contact our customer support team.

Customer Support Our customer support team is available five days a week during office hours to address all your concerns and queries.

Communication Policy You agree that Ecom And Tech Experts is not liable for any correspondence from email addresses other than those ending with our domain, i.e., “@ecomandtechexperts.com” or any toll-free number not listed on our website. We cannot be held responsible for any damages resulting from such correspondence. We only assume responsibility for communication through our official email addresses or toll-free numbers mentioned on our website.

Project activation charges will apply if the client fails to respond for 25 days.

We take full responsibility for all information provided through our official domains.

Contacting Us Regarding Our T&C Policy If you have questions or suggestions about this refund policy, please email us at support@ecomandtechexperts.com.