Privacy Policy
About The Policy
At Ecom And Tech Experts, the privacy of our clients is our top priority on www.ecomandtechexperts.com, and we respect it as our own. While we collect information from our clients, it is solely used to improve our customer services. Our company acknowledges that maintaining and using our clients’ information is our responsibility. We DO NOT rent or sell the information that our clients provide us online.
This policy describes how the personal information collected from our clients is used, why we collect it, and how we utilize it. It also outlines the choices you can make regarding how we collect and use your information.
Personal Information Collected
Ecom And Tech Experts collects information including clients’ names, email addresses, mailing addresses, and phone numbers. This information is provided by clients during the ordering process or while saving their information with our company. We may also use email addresses and mailing addresses received through our Contact Us form to respond to comments and queries.
Additionally, we maintain records of items that have interested our clients in the past, as well as their online purchases.
Use of Collected Data
The information collected is utilized in various ways. We use client information to process orders, send confirmation emails, and may contact clients via phone, mail, or email if we have further queries regarding their orders.
Clients may also receive updates about our site and services, including newsletters and promotional information. Furthermore, we may use the information about interests and purchases to improve our site design and enhance the purchasing experience.
Newsletter Opt-Out
If you no longer wish to receive our newsletters and promotional communications, you may opt out by following the instructions included in each newsletter or by emailing us at support@ecomandtechexperts.com or calling us at (855) 544-2369.
Social Media (Features) and Widgets
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button. These Features may collect your IP address, the page you are visiting, and may set a cookie to function properly. Your interactions with these Features are governed by the privacy policy of the company providing them.
3rd Party Sharing
Personal information will NOT be released to third parties except as described in this policy. We do not sell personal information to third parties.
We use credit card processing companies to bill for services. These companies do not retain, share, store, or use personally identifiable information for any other purposes. We also use Live Person to provide live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide these services to us.
Security of Personal Information
Client information is secure and protected during transmission through the use of Secure Sockets Layer (SSL) software, which encrypts the information provided.
We follow generally accepted industry standards to protect the personal information submitted to us during transmission and upon receipt. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
If you have any questions about security on our website, please email us at support@ecomandtechexperts.com.
Access of Registered Accounts
Clients can access their registered accounts by signing in on our homepage. Once signed in, clients can view and update their previously submitted information by clicking “My Account.”
Changing & Deleting/Unsubscribing Accounts
Clients must send an email to request the cancellation of their subscription or to have their personal information deleted. This will prevent the user from receiving email communications regarding any online orders placed on the site.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Their Use
Cookies are alphanumeric identifiers transferred to clients’ hard drives through their web browsers. This enables our systems to recognize clients’ browsers and store items in their Shopping Carts during visits.
The Help section of most browsers will assist you in preventing the browser from accepting new cookies, notifying you when a new cookie is received, or disabling cookies altogether. However, cookies allow you to fully utilize the top features of our site, and we recommend that clients leave them accepted.
Additionally, we track your IP address to help diagnose server problems and administer our website. Your IP address is also used to gather broad demographic information about you, such as your location and Internet service provider. We may also collect aggregated information on how our users utilize the site, including traffic patterns and search queries. No IP address/log file information is tied to personally identifiable information (PII).
We log browser types, access times, URLs from which visitors came to our site, and URLs viewed by visitors while on our site. Except as stated in this Privacy Policy, we do not provide this information to third parties, except in aggregated form.
The use of cookies by our partners, affiliates, tracking utility companies, and service providers is not covered by this privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility companies, and service providers use session ID cookies to facilitate navigation on our site.
Clear Gifs (Web Beacons/Web Bugs)
We employ a technology called clear gifs (also known as Web Beacons/Web Bugs) to manage content on our site and inform us about effective content. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, used to track the online movements of users. Unlike cookies, which are stored on a user’s hard drive, clear gifs are embedded invisibly on web pages and are about the size of a period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Testimonials
With your consent, we may post your testimonial along with your name. If you would like your testimonial removed, please contact us.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Notification of Changes in Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other appropriate places to inform you about what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on our website.
Questions
If you have any questions regarding our Privacy Policy or our use of your information, please call our toll-free number at (213) 775-9640 or email us at support@ecomandtechexperts.com.